Shipping & Delivery

Complimentary Shipping Worldwide

At Carati, we’re proud to offer complimentary worldwide shipping on every order. Your jewelry is shipped securely via fully-insured FedEx Priority, and each piece arrives gift-wrapped in our signature packaging. If your country isn't listed at checkout, please contact us at info@caratijewelry.com.

• All parcels are shipped using secure, insured FedEx services.
• Signature required upon delivery.
• We cannot ship to P.O. boxes.
• Track your parcel every step of the way.

Where Does Carati Ship?

We ship globally using insured FedEx Priority services. If your destination isn’t listed, contact us at info@caratijewelry.com. Please note that we cannot deliver to P.O. boxes or military addresses.

International Orders: Custom duties and taxes may apply upon delivery for orders shipped outside of Canada. Check with local authorities for details.

What Is the Delivery Time?

Our items are made to order. Orders typically ship within 2-4 weeks. 

Please allow longer for custom pieces. Visit our Custom Ring Design page for more information about the process.

Need it faster? We offer expedited services for select items for a rush fee. Contact us for details.

Can I Change My Delivery Address?

To change your delivery address, email info@caratijewelry.com. We cannot amend delivery addresses once order have been shipped.